We began planning this programme because it can be difficult to understand the boundaries of acceptable behaviour in the workplace. There are many reasons for this:

• If you are new to the workplace, you may not recognise the boundaries that are needed to portray a good image to colleagues and customers
• A previous workplace many not have had high standards in place
• It is not always easy to recognise the impact of behaviour on the reputation of a workplace.

This programme is not a set of rules about how you must behave. It explores issues of professionalism related to the workplace and will help you to think about how you can portray a professional image.

In this course you will explore the basics of commonly accepted professional workplace behaviour; covering aspects such as dress, workplace relationships, effective communication, making decisions, demonstrating trustworthiness, managing conflict and managing peer relationships. You will develop an understanding of your own strengths and how to develop confidence in your own skills as a professional.

The course consists of six lessons: each with a short video clip to illustrate the points raised, some text to read, things to reflect on, exercises to complete and a quiz to test knowledge.

To take the course, register and click on “Take this course”